mc77 Casino & Sportsbook Terms

When you open an account on mc77, you enter into an agreement with us governed by these terms. We set out our policies on account creation, deposits, withdrawals, bonus terms, game rules, disputes, and jurisdiction. These terms apply to all users accessing our platform from any device — desktop, mobile browser, or Android app.

Our terms are written in plain language, not legalese. We explain what we expect from you, what you can expect from us, and how to resolve disagreements. If any term conflicts with your local law, that law takes precedence — we do not override jurisdiction-specific protections. Before registering on mc77, read these terms carefully. By opening an account, you accept them in full.

This page covers the core terms of service. For specific policies on data protection, account verification, and payment processing, see our Privacy policy and Account Verification guide

Account creation and eligibility on mc77

To open an account on mc77, you must be at least 18 years old and a resident of (or accessing from) a jurisdiction where our services are legally permitted. You provide your email, choose a password, and submit your name, phone number, and date of birth. You are responsible for the accuracy of this information — if details are false or misleading, we may close your account without refunding your balance.

You must verify your identity before withdrawing funds. We request a government-issued ID (national ID, passport, or driving licence) and proof of address. You can deposit and play while verification is pending, but withdrawal requires completion. If your documents are rejected, you can resubmit immediately. Verification protects both you and us from fraud.

Your account is personal and non-transferable. You cannot share your login, sell your account, or allow someone else to use it. If we detect unauthorized access or account sharing, we suspend or close your account. Any funds held may be forfeited if account abuse is confirmed.

Jurisdiction notice on mc77

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We do not offer services in jurisdictions where gaming is prohibited. If your jurisdiction changes or gaming becomes prohibited in your region, you must close your account.

Deposits, withdrawals, and payment terms

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Deposits are processed through secure payment gateways. We do not charge deposit fees; any fees come from your payment provider. Funds appear in your mc77 balance once settlement completes — e-wallet deposits typically settle instantly; bank transfers settle within one business day.

Your withdrawal must be to your original deposit method. If you deposited via mobile banking, your withdrawal goes back to that local payment account. This protects both you and us by ensuring funds flow only to accounts in your control. Withdrawals require account verification completion. Once verified, we process withdrawals within standard banking windows. We do not charge withdrawal fees on our end.

All deposits and withdrawals are recorded in your account statement. You can review your transaction history, game plays, and balance changes at any time via your dashboard. If a deposit does not credit or a withdrawal is delayed, contact our support team with your transaction reference number.

Deposit settlement: E-wallet deposits clear instantly. Bank VA transfers settle within one business day, subject to banking hours.
Withdrawal eligibility: Account must be verified. Withdrawal must go to your original deposit method.
Processing windows: Subject to standard banking schedules. Peak periods and holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) may extend processing times.

Games, odds, and game rules on mc77

Our games fall into three categories: live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, Piala Indonesia, Champions League, esports, badminton), and slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways). Each game has defined rules and payout structures. You are responsible for understanding the rules before placing a wager.

Live-dealer tables are broadcast from our studios with real dealers. Outcomes depend on actual card draws, wheel spins, or match results — no automation, no manipulation. Sportsbook odds are set by our team and display before you stake. You accept the displayed odds when you confirm your wager. Slot outcomes are determined by random number generation; each spin is independent.

We do not guarantee winning outcomes or promised return rates. Every hand, spin, and match is subject to chance. If you dispute a game outcome (e.g., a card was miscalled, a payout was incorrect), contact our support team immediately with details. We investigate and compensate for confirmed platform errors.

Bonus terms and promotional offers

If we offer any promotional bonus, the specific terms apply to that bonus alone. We publish bonus terms clearly before you accept. Bonuses may include playthrough requirements — for example, "bonus must be wagered 3 times before withdrawal." If you accept a bonus without meeting the requirement, you cannot withdraw it. Once you complete the requirement, the bonus converts to cash balance and is withdrawable.

We do not offer fixed bonus amounts in advance — any bonus is subject to our terms at the time of offer. We reserve the right to modify or cancel promotional campaigns with notice. Bonus abuse (self-dealing, using multiple accounts to claim the same bonus) results in account suspension and forfeiture of bonus funds and related winnings.

Dispute resolution and our mc77 liability

If you dispute a transaction, game outcome, or account balance, contact our support team within 30 days of the event. Provide your account ID, reference number, and detailed description of the issue. Our support team investigates and responds within standard service windows. If the dispute involves a payment issue, we coordinate with your bank or e-wallet provider to resolve it.

We are not liable for third-party service failures — if your bank or e-wallet provider delays processing, that is their responsibility, not ours. We are not liable for internet outages, device malfunctions, or technical issues on your end that prevent you from accessing the platform. We are liable only for platform errors confirmed by our audit logs.

Our maximum liability to you is your account balance at the time of dispute. We do not compensate for lost winnings due to user error (forgotten login, incorrect wager amount entered, misread odds).

Your rights on mc77

Access your account and transaction history anytime
Dispute any transaction or game outcome within 30 days
Withdraw your balance (once verified) to your original deposit method
Request account closure at any time

Your obligations on mc77

Provide accurate account information
Keep your login secure and not share it
Verify that our services are legal in your jurisdiction
Use the platform only for lawful purposes

Account closure and data retention

You can request to close your account at any time via our support team. If your account has a balance, we process a final withdrawal to your original deposit method before closure. Once closed, we do not reopen the account — you must register a new one if you return.

We retain your account records for regulatory and fraud-prevention purposes. Personal details (name, address, ID copy) are deleted after our retention window unless law requires longer storage. Transaction records are retained indefinitely for audit purposes but are not shared with third parties without your consent or court order.

General terms and changes to our mc77 policies

These terms govern your use of mc77 and override any prior agreements. We may update these terms from time to time. Changes take effect upon publication. If you continue using mc77 after an update, you accept the new terms. Significant changes (e.g., new fees, policy reversals) trigger a 30-day notice period before enforcement.

If any term is found unenforceable by a court, that term is severed, and the rest of the agreement remains valid. These terms are governed by the laws of the jurisdictions where mc77 operates and by your local jurisdiction to the extent it provides stronger protections.

We reserve the right to suspend or close your account if you violate these terms, engage in fraud, attempt unauthorized access, or use the platform for illegal purposes. Suspension is immediate; closure follows notice and opportunity to resolve (if applicable). Upon closure, funds held are refunded to your original deposit method within standard banking windows, unless forfeiture is warranted by confirmed misconduct.

Our support team is available in English and Indonesian to answer questions about these terms. Contact us via live chat or email if any term is unclear. Thank you for using mc77.